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Encompass Employee Assistance Program

Striving to improve employee well-being

Whether it's financial worries, aging parents, job stress or health issues, everyone faces challenges from time to time. 


With your EAP, you don't have to face them alone. As a faculty or staff member, you have access to Encompass, a third party employee assistance program (EAP) which offers 24/7 crisis support, consultation, and coaching.


Access free resources by creating an online account at using the code "GVSUNI" and book up to 7 free sessions with Encompass by calling 1-800-788-8630.

How Does My EAP Work?

Frequently Asked Questions

What happens when I call my EAP?


An EAP specialist will ask you a few questions to help you identify the best resource to assist you with your personal situation. If you need financial or legal services, you will be referred to an expert in the appropriate field. If you want to see a counselor, we will match you with a counselor or therapist who is experienced in helping people with problems similar to yours. 


Who will provide these services to me?

Encompass EAP maintains a large network of licensed and certified professionals, including lawyers, mediators, psychologists, marriage/family therapists and substance abuse professionals, from a variety of backgrounds and cultures. No matter what concern you are facing, Encompass EAP has a full range of diverse professionals available to meet your needs.  Click for Full List of Encompass Clinicians and Biographies 

Do I have to pay for this service?

No, GVSU provides no-cost counseling for you and your household members.

What services does my EAP offer?

Anytime, Anywhere: Reducing barriers to access through technology. Includes 24/7/365 telephone support, mobile app with chat functionality, video counseling, and web portal. Services include:

  • Legal/Financial Resources

  • Life Coaching

  • Medical Advocacy

  • Mental Health Counseling

  • Personal Assistant

  • Work/Life Resources

I want to utilize my EAP. Where do I start?

You can start by accessing free resources by creating an online account at using the code "GVSUNI". Resources are updated frequently. You can also book a free session with Encompass by calling 1-800-788-8630. As a GVSU employee, you have 7 free sessions total.

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